Health And Safety Policy

Cleaner Battersea Health and Safety Policy

Cleaner Battersea is committed to providing a safe and healthy working environment for our employees, clients, visitors, and members of the public who may be affected by our cleaning activities. This policy sets out our approach to managing health and safety and the standards we expect from all who work with or for us.

We recognise that effective health and safety management is integral to the quality of our cleaning services. By preventing accidents, ill health, and damage to property, we aim to deliver reliable and professional cleaning while protecting people and the environment.

Our Health and Safety Commitments

Cleaner Battersea will, so far as is reasonably practicable:

• Provide and maintain safe systems of work for all cleaning tasks, including domestic, commercial, and specialist cleaning services.
• Identify hazards associated with our operations and put in place suitable controls to reduce risks to an acceptable level.
• Ensure all cleaning equipment, tools, and machinery are safe, properly maintained, and suitable for their intended use.
• Use cleaning products in accordance with manufacturer instructions and legal requirements, including safe storage, handling, and disposal.
• Provide information, instruction, and training to enable staff to carry out their work safely and competently.
• Consult with employees on health and safety matters and encourage the reporting of hazards and near misses.
• Review this policy regularly and update it in line with changes to our services, best practice, or legal requirements.

Responsibilities

The overall responsibility for health and safety within Cleaner Battersea lies with the company management. Management will ensure that sufficient resources are allocated to implement this policy and that health and safety considerations are built into planning and decision making.

Supervisors and team leaders are responsible for implementing this policy on a day-to-day basis, including task planning, checking that safe practices are followed, and making sure staff have access to appropriate equipment and training.

All employees and contractors have a duty to:

• Take reasonable care of their own health and safety and that of others who may be affected by their actions.
• Follow all safety instructions, procedures, and training provided.
• Use personal protective equipment correctly and look after it properly.
• Report accidents, incidents, near misses, defective equipment, and unsafe conditions immediately to their supervisor.
• Co-operate with Cleaner Battersea in achieving the aims of this policy.

Risk Assessment and Safe Working Practices

Cleaner Battersea uses risk assessments to identify potential hazards associated with cleaning activities, including slips, trips and falls, manual handling, working at height, exposure to cleaning chemicals, electrical equipment use, and lone working.

For each job, we consider the specific environment, access arrangements, surfaces and furniture, and any vulnerable persons present. Control measures arising from risk assessments are communicated to staff, and work is not started until the area is considered safe and suitable.

Safe systems of work are developed for routine tasks such as floor cleaning, washroom cleaning, kitchen cleaning, high-level dusting, carpet cleaning, waste handling, and use of powered equipment. Staff are expected to follow these procedures at all times.

COSHH and Chemical Safety

Cleaning chemicals are managed under Control of Substances Hazardous to Health principles. For each product used, we obtain and review safety data information to understand potential hazards and required controls.

Key measures include:

• Storing chemicals securely and in clearly labelled containers.
• Using only approved products and dilutions specified by Cleaner Battersea.
• Ensuring adequate ventilation where chemicals are in use.
• Avoiding mixing chemicals and following manufacturer guidance.
• Providing gloves, eye protection, and other personal protective equipment where necessary.
• Ensuring spills are cleaned safely and waste is disposed of correctly.

Training, Information and Supervision

All new staff undergo an induction that includes health and safety responsibilities, emergency procedures, safe use of equipment, and correct handling of chemicals. Task-specific training is provided for specialist activities such as carpet cleaning machines, floor buffers, or work at height.

Training is refreshed periodically or when there are changes to equipment, products, or working methods. Supervisors monitor work practices on site and provide guidance and corrective instruction where needed to maintain safe standards.

Personal Protective Equipment

Cleaner Battersea supplies appropriate personal protective equipment at no cost to employees. This may include gloves, masks, eye protection, non-slip footwear, and overalls, depending on the task and risk assessment.

Employees must use PPE as instructed, keep it in good condition, and report any damage or loss so that replacements can be provided promptly.

Accidents, Incidents and First Aid

All accidents, incidents, and near misses must be reported as soon as practicable to a supervisor or manager. These are recorded and investigated to identify root causes and prevent recurrence.

Cleaner Battersea ensures that suitable first aid arrangements are in place for staff working on client sites. Staff are informed of emergency procedures, including evacuation routes, fire safety arrangements, and how to obtain first aid assistance.

Lone Working and Security

Some cleaning work may be carried out outside normal business hours or in low-occupancy environments. In these cases, lone working arrangements are assessed and managed to minimise risks, for example by using check-in procedures, secure access arrangements, and clear guidance on when to stop work if conditions become unsafe.

Monitoring, Review and Continuous Improvement

Cleaner Battersea monitors health and safety performance through site checks, feedback from staff and clients, and analysis of incident reports. Where improvements are identified, procedures, training, or equipment are updated accordingly.

This policy is reviewed regularly to ensure it remains relevant to our cleaning services and reflects current legislation and best practice. Updated versions are communicated to all employees and made available to clients on request.

By working together and following this policy, Cleaner Battersea aims to deliver high quality cleaning services in a safe, responsible, and professional manner.