Accessibility Statement

Cleaner Battersea Accessibility Statement

Our Commitment to Accessibility

Cleaner Battersea is committed to making our services and online information accessible to as many people as possible in the Cleaner Battersea area. We want everyone to be able to find out about, understand, and use our cleaning services and local information, regardless of technology, ability, or experience.

We aim to provide a consistently accessible experience across our website and digital services so that people in the Cleaner Battersea area can access information and request services with confidence.

Standards and Compliance

Our goal is for our website and digital content to meet the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make web content more accessible for disabled people, and more usable for everyone.

We review our content and design against WCAG 2.1 AA principles of perceivable, operable, understandable, and robust. As we improve our services in the Cleaner Battersea area, we continue to work towards maintaining and strengthening this level of accessibility.

Using the Website with Screen Readers

The Cleaner Battersea website is designed to work with modern screen reader software. We use clear headings, meaningful page titles, descriptive labels, and straightforward language to support screen reader navigation.

Where images are used, we aim to include alternative text where needed, so that people relying on screen readers can understand the purpose or meaning of the image. We also avoid using images of text wherever possible to support a more accessible Cleaner Battersea experience.

Keyboard Navigation

Our website is designed so that most content and features can be accessed using a keyboard alone, without needing a mouse. This supports people who use assistive technologies, keyboard-only navigation, or alternative input devices.

You should be able to move through the page in a logical order using the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements such as forms, buttons, and menus are designed to be focusable and usable via keyboard controls, helping users in the Cleaner Battersea area access services more easily.

Text, Colour, and Layout

We aim to use clear fonts, sufficient text size, and strong colour contrast to make content easier to read. Content is structured with headings and paragraphs to support people using screen magnifiers or those who prefer simple, uncluttered layouts.

Where possible, we avoid relying on colour alone to convey meaning, and we use plain, direct language to describe our Cleaner Battersea services and options.

Ongoing Improvements

Accessibility is an ongoing process. As we update and expand services for the Cleaner Battersea area, we regularly review pages, forms, and features to identify barriers, apply WCAG 2.1 AA guidance, and improve the experience for all users.

We welcome feedback from people with lived experience of disability, as this helps us understand what works well and where we need to improve.

Contact for Accessibility Requests

If you experience any difficulty using our website or accessing information about Cleaner Battersea services, or if you need information in a different format, such as large print, audio, or an alternative digital format, you can contact us using our usual contact channels provided on our website.

Please include details about the page or service you were trying to use, what you were attempting to do, and any assistive technology you were using. This helps us investigate the issue, improve accessibility, and provide you with the information you need in a way that works for you.

We aim to respond to accessibility requests and feedback in a timely manner and to make reasonable adjustments so that our services are as inclusive and accessible as possible for everyone in the Cleaner Battersea area.